Privacy Policy

1. Information We Collect

Personal information you provide:

• Full name
• Phone number
• Email address (optional)
• Appointment details and service preferences
• Payment card information (collected and stored by Square — see Section 4)

Automatically collected technical information:

• IP address
• Browser type and device information
• Pages visited and time spent on our website

This automatic collection helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

• Schedule, confirm, and manage appointments
• Send appointment reminders and service notifications
• Communicate important updates related to your visit
• Track loyalty rewards
• Improve our services and customer experience
• Respond to customer inquiries and support requests
• Comply with legal and tax obligations

We do not sell, rent, or share your personal information for marketing purposes.

3. SMS Messaging & Consent (A2P Compliance)

By providing your phone number and opting in, you consent to receive transactional and informational SMS messages from College Cuts LLC. These messages may include:

• Appointment confirmations
• Appointment reminders
• Check-in or waitlist notifications
• Service-related updates
• Loyalty reward notifications

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us directly.

We do not sell, rent, or share your mobile number or SMS consent with third parties for marketing purposes. SMS opt-in data and consent are used solely for service-related communication.

4. Payment Information

We use Square as our payment processor. Card information is collected, processed, and stored by Square in compliance with PCI-DSS standards. College Cuts LLC does not see or store your full card number; we only retain the last four digits and card brand for your reference and for processing pre-authorized fees (no-show or late-cancellation).

You can review Square’s privacy practices at squareup.com/legal/privacy.

5. Third-Party Service Providers

We work with the following third-party service providers to operate our business. Each is contractually bound to handle your data in accordance with this Privacy Policy:

• Square — payment processing
• GoHighLevel — SMS messaging
• Supabase — data storage and authentication
• Vercel — website hosting
• Google Maps — directions only (we do not share customer data with Google Maps)

Each provider has its own privacy policy and data-handling practices.

6. Data Protection & Retention

We use industry-standard security measures, including encryption in transit and at rest, to protect your personal information from unauthorized access, disclosure, or misuse.

Your information is retained only for as long as necessary to provide our services or comply with legal requirements. When no longer needed, data is securely deleted or anonymized. Loyalty program data is retained for the lifetime of your participation in the program.

In the event of a data breach involving your personal information, we will notify you in accordance with applicable law.

7. Your Rights & Choices

You have the right to:

• Opt out of SMS communications at any time
• Request access to your personal data
• Request corrections or deletion of your information
• Withdraw consent where applicable

To exercise any of these rights, please contact us using the information below.

8. State-Specific Rights

If you are a resident of Utah, California, Virginia, Colorado, or Connecticut, you may have additional rights under state consumer privacy laws, including the right to know what personal information we have collected, the right to delete it, the right to correct inaccuracies, and the right to opt out of certain processing activities. To exercise these rights, contact us at the information below.

9. Children's Privacy

We do not knowingly collect personal information from children under the age of 13. Customers under 18 must have parent or guardian consent (see our Terms of Service). If you believe we have collected personal information from a child under 13, please contact us and we will delete it.

10. Cookies & Tracking

Our website may use cookies and similar technologies to improve functionality, remember preferences, and analyze traffic. You may disable cookies in your browser settings; however, some features of our website may not function properly without them.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.

12. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

College Cuts LLC (DBA Leone’s Barbershop)
Email: aidenaleone@gmail.com
Phone: (801) 448-0702